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After Sales Information

Warranty Information

All iPhones sold by rayzen come with a standard one-year limited warranty provided directly by Apple. For all warranty claims, please contact Apple Support or visit an authorized service center.

Our Return Policy

We offer a 2-day return policy for items that are in their original, unopened box.

A fee of AED 20 will be charged for the pickup courier service.

Once the item is received and inspected by our team to confirm it is unopened and unused, a refund will be processed to your original payment method within 3 to 4 working days.